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About Us

We feel our customer care team is the best in the business, and are ready to prove themselves to you give our talented customer satisfaction specialists a call and let them show you how they can benefit you. They’re always ready.

Services

Here at pu-ly.com our priority is having the most reliable, accurate and professional customer service, delivered by our specially trained team of world class problem solving experts. To achieve this new level of reliability and professionalism, we’ve delveloped innovative strategies to serve you best.

Our hands-on approach

If you’ve ever called customer service, you know what it’s like to be met with a recorded voice giving you touch-tone instructions. It’s annoying, and you wish you could just speak to a person. That’s why pu-ly.com offers full 24/7 coverage, where you will interact with one of our specially trained customer care specialists every time.

Elite professionals

Our team of elite professionals are specially trained, world class problems solvers. Their passion is delighting customers. Our team are hand picked, highly qualified and always continuing their training with seminars, tutorials and workshops, to make sure they can provide you with the perfect solutions to any issue.

We’re Ready

At pu-ly.com, our mantra is “ABR - Always Be Ready”, which is why we’ve developed a system of strident efficiency for our customer care. Our crack team of customer care professionals are on the case as soon as you make contact, and aren’t finished until you’re satisfied and on your way.

Steps Ahead

At pu-ly.com we’re a step ahead of the competition when it comes to giving you that personal touch. We never use automated messaging, when real, meaningful one on one interactions can made with our customers. FAQs are helpful, but they don’t replace real human interaction. We’re available 24/7.

Your satisfaction is our Priority

At pu-ly.com bringing you the best customer care in the world is our passion, and if something isn’t right, we won’t rest until we make it better for you. Contact our team with a question, and they give you an answer. No question too complicated, No question too simple. Your satisfaction is our priority.

We’re # 1 in reliability

At pu-ly.com, we truly believe that we have assembled the best team of customer satisfaction specialists in the business, and we’re ready to prove it. The best part? They work for YOU. It’s like having a personal expert on call for you.

faq

Our team of professional problem solvers are experts in efficiency, to get you back to your productive life. They will take care of all of your technical, billing and support issues quickly and courteously. We’re a personal solution resource that you can rely on. Call us at +44-134-458-6222, +1-844-888-5278 to speak to someone immediately. Email us at [email protected] and we will respond within an hour. Or just hit our Live Support Button to chat with an expert now.

I’d like to Edit My Profile. How do I go about this?

Click on “Edit my Profile” on the main menu to edit your profile. Typically, the more content you add, the more engagement you’ll get for your profile. If you need assistance call us at +44-134-458-6222, +1-844-888-5278 or email us at [email protected] and let us help.

My location is not listed, What do I do?

Only major cities are on our list currently, so we advise that you to choose the city that is the closest to you. We’re always expanding our reach, so check back for more location listings.

How can I cancel my membership?

If you want to cancel your membership with us you can email us at [email protected] call us at +1-844-888-5278 +44-134-458-6222, or speak to one of our representatives about it via Live Chat.

I cannot change my username. Why Not?

Once you make a username you cannot change it. However, Your screen name, which is your identifier on the site, can be changed in the “Edit my profile” page, accessible from the main menu. If you’re having trouble please call us at +44-134-458-6222, +1-844-888-5278 or email us at [email protected] and we will walk you thorough the process.

My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-844-888-5278 +44-134-458-6222 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.

Contact Us

We integrate elite knowledge with 100% coverage to provide you with the ultimate in customer care. This is what the future of customer care looks like

Send us your questions and issues at [email protected]. Call us at +44-134-458-6222, +1-844-888-5278 and speak directly to us.

+44-134-458-6222, +1-844-888-5278

[email protected]